Location: Springfield, MA
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Mill Pond School – Springfield
Western MA | Serving: ages 5 – 22 Contact: Dr. Maria Williams, Director of Educationt: 413.783.0567 | f: 413.783.7980 | e: MWilliams@helixhumanservices.org2025-2026 School Calendar Mill Pond Schools accept students through referral from their school district. When the needs of a student can no longer be met within the public school setting, the district sends a referral packet to… More
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The Cottage Residential Program
Western MA | Serving: male children ages 6 – 13Contact: Robert Shields, Program Managert: 413.739.5626 Ext. 231 | f: 413.327.4080 | e: RShields@helixhumanservices.orgAma Bortsie, Director of Residential Servicese: ABortsie@helixhumanservices.org The Cottage promotes the improvement of self-esteem, life skills, a sense of personal identity, emotional regulation skills, the development of healthy coping skills, and interpersonal relationship… More
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SHARP Residential Program
Western MA | Serving: LGBTQIA+ youth ages 13 – 17Contact: Robert Shields, Program Managert: 413.739.5626 ext. 231 | f: 413.327.4080 | e: RShields@helixhumanservices.orgAma Bortsie, Director of Children and Family Servicese: ABortsie@helixhumanservices.org SHARP promotes the improvement of self-esteem, life skills, adult readiness skills, a sense of personal identity, emotional regulation skills, the development of healthy coping… More
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START HERE Enhanced Specialty Residential Program
Western MA | Serving: females ages 13 – 17 Contact: Robert Shields, Program Managert: 413.739.5626 ext511 | f: 413.278.1768 | e: RShields@helixhumanservices.orgAma Bortsie, Director of Residential Servicese: ABortsie@helixhumanservices.org START HERE receives the referral from our partners at Family Networks and establish an interview with the youth and their Department of Children and Families (DCF) and… More
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Family Reunification Support Program (FRSP)
Western MA | Serving: familiesContact: Kristin Balmer, Family Support Program Managert: 413.739.5626 ext 277 | f. 413.304.4685 | e: KBalmer@helixhumanservices.org Program flyer | Therapeutic Support Groups flyer Each family is assigned a Helix Family Support Worker who meets weekly, one-on-one with parent(s). These meetings focus on parent education that strengthens parent/child relationships including: Family Support Workers… More
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Comprehensive Foster Care Program (CFC)
Western MA | Serving: children, adolescents, families Contact: Bianca Small, Program Managert: 413-739-5626, ext. 228 | e: BSmall@helixhumanservices.org Some children and adolescents need more supportive care as well as services than can be provided in their own family homes or in traditional foster care. CFC provides a higher level of structure and supervision as well… More
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Fathers in Trust (FiT)
Western MA | Serving: adultsContact: Michael Kyles, FiT Program Facilitator, Hampden County Sheriff’s Departmentt: 1.800.423.5005 / 413.732.5772 For more information visit: www.hcsoma.org FiT is a 32-hour course which explores the curriculum in a series of 2-hour sessions. The course is comprised of 5 Modules, each addressing a key area that will allow men to develop… More
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Parent Education Program
Western MA | Serving: familiesContact: Kristin Balmer, Program Managert: 413.739.5626 ext 277 | f: 413.304.4685 e: KBalmer@helixhumanservices.org Helix Human Services Parent Educators work with these families in their homes to identify risks, understand DCF’s and each family’s goals, and build on their inherent strengths to provide a stable, nurturing home for their children. This is… More
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Supervised Visitation Program
Western MA | Serving: familiesContact: Kristin Balmer, Program Managert: 413.739.5626 ext 277 | f: 413.304.4685 e: KBalmer@helixhumanservices.org The assigned Helix family support worker provides transportation for children to and from visits, which take place in one of our family friendly visitation locations or out in the community. The family support worker observes parent/child interaction and… More