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Annual Meeting 2024

Springfield, MA – Helix Human Services hosted their annual meeting in June. This meeting recognizes employees

The Here We Go Award

Exemplified by someone who consistently presents positively and professionally in every way within their programs, throughout Helix Human Services and in public – appearance, language and tone, responsiveness, calm under pressure, supportive and uplifting of staff, causing openings for leadership and professionalism to arise in others.

Congratulations Rashid Ali, Theresa Michaelian, Jessica DeMaio, Elizabeth Shepardson, Vincent Pupo, Erin Devlin, Francesca Medina, and Gladys Cornier.


Years of Service Awards

We celebrate years of service milestones across all programs. This year we acknowledged seven workers hitting important milestones with Helix!

This year we acknowledged five 5-year workers: Elizabeth Shepardson & Israel Vega.

(Not Pictured) Kevin Sharpe, Luis Masso, and Tyrone Polk.

Erin Devlin, FAMS Program Manager celebrated 25 years with Helix Human Services!

We celebrated 30 years with Julie Fabbri-Norton as our Healthcare Coordinator. Julie is often seen in the office with her pup, Otis!


First Mate Award

This staff member carries out duties of the program in line with the managers vision either in the absence of the manager or a job the manager can’t handle for any reason. They are a strategic and innovative thinker. They show leadership in challenging situations by engaging in constructive conflict and problem-solving. They promote diversity, equity, and inclusion.

Congratulations to Chraina Orr, Lead Residential Supervisor!


Team Player Award

This recognition award is for those employees who are ever so generous and caring towards their team members, whether they’re completing a project, providing some mentorship to new employees, or planning a party for a work anniversary. The staff member who’s the ultimate team player willing to step up and do what it takes to address and or handle an issue or project when asked, which will help our team get to the ultimate goal of becoming a premier treatment facility.

Congratulations to Nick Osorio, Teacher Assistant at Mill Pond School – Berkshire campus!


Extra Mile Award

The Extra Mile Award recipients are considered leaders by their peers. They are thoughtful, decisive, and proactive. They collaborate with peers, providers, and other diverse thought leaders in the agency. They initiate discussions when others are hesitant. They maintain relationships, and they show an ability and drive to pioneer creative, successful solutions.

Congratulations to Rob Shields, Program Manager of our residential programs!


Helix Core Values Award

The Helix Core Values Award is given to someone who embraces and exemplifies the core values of Helix Human Services, a staff member who is invested in the agency and their own work here, and who is reliable and trustworthy. Our core values are: compassion, adaptability, integrity, inclusiveness, and hope.

Congratulations to Ama Bortsie, Director of Residential Services!


Madison Young Award

This award is given to an employee or team that has served the families and children in our care with endless empathy and compassion.

Congratulations to Angie Lewis, School Counselor at Mill Pond School – Springfield campus!


Julian Darku Award

This award is given to an individual who courageously, deeply, authentically and genuinely engages children in our community.

Congratulations to Isiah Heard, Behavioral Management Supervisor and Trainer at Mill Pond School – Berkshire campus!


Helix Shining Star Award

This award is given to a staff who recognizes, and rewards exemplary performance based both on performance of their responsibilities as outlined in their position description and on their specific contributions to the mission, goals, and values of Helix Human Services.

Congratulations to Michelle Tyer, Principal at Mill Pond School – Berkshire campus!


If you’re interested in joining our awesome team, checkout open positions here: https://helixhumanservices.org/employment/